Access Possibilities

Refund policy

Access Possibilities Refund Policy

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Returns
All refunds and exchanges are subject to approval. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items:
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Services are non-cancellable, non-refundable and non-transferable for any reason.
Events less than 8 hours in duration are not eligible for a refund.

Additional Non-Returnable Items:
Gift cards
Gifts (merchandise that was purchased and shipped to a non-billing address)
Downloadable software products
Downloadable audio, video and digital products of any kind
Books
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record
Essential Oils
Jewelry
Some health and personal care items
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refund Policy for Events:
Refunds are available for telecall series within 24 hours of the end of the first call, provided a second call was not attended. Refunds for live classes must be requested before lunch on the first day of class or within 4 hours from the start of class, whichever comes first. All class materials must be surrendered immediately to receive refund. Refunds for classes may be subject to an 15% non-refundable fee. Products that are instantly downloadable and events less than 8 hours in duration are not eligible for a refund.

Refunds (if applicable)
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unless specifically instructed to do so by Access Possibilities.

There are certain situations where only partial refunds are granted (if applicable)
Any item that is returned more than 30 days after delivery
Handcrafted Jewelry (approved to be exchanged for a different size) that is not returned within 7 days of delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. You will also be notified of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Returning Merchandise
If refund or exchange is approved, and you are instructed to return product to Access Possibilities, you should mail your product to: Access Possibilities 9023 Kimo Street, Las Vegas NV 89123.

If instructed by Access Possibilities to return your product directly to the manufacturer, Access Possibilities will provide the return shipping address.

Shipping
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Customer is responsible for paying shipping costs for return of any item(s).

We highly recommend that you use a trackable shipping service and purchase shipping insurance if not included. Access Possibilities cannot guarantee receipt of returned items.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please send us an email or contact us through our website.

Exchanges (if applicable)
To complete an approved exchange, we require a receipt or proof of purchase.

We only replace items that are defective or damaged. If you receive an item that is defective or damaged, send us an email immediately or contact us and wait for instructions on how to proceed before returning your item.

Exchange Size of Handcrafted Gemstone or Magnetite Jewelry (if applicable)
As stated above jewelry is a non-returnable item. However, in the event that your handcrafted Gemstone or Magnetite bracelet, anklet or pet collar purchased from Access Possibilities does not fit; contact us immediately.

If we approve an exchange of jewelry for a different size, jewelry must be unworn and returned within 7 days of delivery and be in new and original condition to be eligible. Customer assumes all responsibility for any merchandise returned to Access Possibilities. We highly recommend that you use a trackable shipping service and purchase shipping insurance if not included. All jewelry returned to Access Possibilities will be charged a 15% restocking fee.

Our handcrafted jewelry cannot be "resized" we have to make a completely new piece. Once received, Access Possibilities will inspect your items, if approved, Access Possibilities will make new item(s) to the size requested. Depending on the size requested for each item, additional charges may apply. Access Possibilities will send an invoice via email for the return shipping and handling charges, the 15% restocking fee, and any charges for additional length (if applicable).

Once the invoice is paid, your items will be shipped. Shipping notification will be sent via email. The risk of loss and title for all merchandise, exchanged, re-sized, repaired, replaced or warranty items shipped pass to the customer when the merchandise is delivered to the shipping carrier. If the customer wishes to change the size of a handcrafted necklace, the same Terms apply.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

AGREEMENT
If you do not agree to Access Possibilities' Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy.
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By placing an order on this site, or upon purchase of any merchandise, program, service or event, or upon registration, attendance or participation of any event with Julie D. Mayo, Access Possibilities, or any partners or subsidiaries, you agree to all policies set forth by Access Possibilities including those above.